HDFC is committed to provide effective and prompt service to its investors. The ISC has been entrusted with the responsibility of ensuring that the investors of the Corporation are serviced in accordance with the standard operating procedures and within the service standards adopted by the Corporation. Listed below are the service standards adopted by the Corporation:
| Nature of Service* |
Through post* |
Over the counter |
| Transfer of shares |
3 working days |
20 minutes |
| Transmission of shares/Deletion of name |
3 working days |
20 minutes |
| Transposition of names |
3 working days |
20 minutes |
| Sub-division of share(s) |
3 working days |
20 minutes |
| Split / Replacement / Consolidation of share certificate(s) |
3 working days |
20 minutes |
| Issue of duplicate / re-validation of dividend warrant(s) |
3 working days |
20 minutes |
| Change of address/ECS/Bank details |
3 working days |
20 minutes |
| Dematerialisation of shares |
8 working days |
- |
| Rematerialisation of shares |
8 working days |
- |
| Issue of duplicate share certificate(s) |
30 working days |
- |
|
