Grievances

Housing Development Finance Corporation Limited ('the Corporation') is committed to providing effective and prompt service to its shareholders. The Corporation has in place, a designated e-mail address i.e. investorcare@hdfc.com for assistance and/or grievance redressal and is closely monitored by the Company Secretary of the Corporation. The escalation matrix for complaints relating to the securities of the Corporation is as provided below:

Ms. Supriya Mirashi
Registrar and Share Transfer Agent

ADDRESS
Link Intime India Private Limited
C-101, 247 Park, L.B.S. Marg
Vikhroli (West), Mumbai-400083
PHONE
+91-022-49186151
FAX
+91-022-49186060
MAIL
rnt.helpdesk@linkintime.co.in
WEBSITE
https://www.linkintime.co.in

In the event, the grievance(s) are not resolved within 3 working days of its submission along with all requisite documents or the investor is not satisfied with the resolution provided, he/ she can forward his/her complaint to the Company Secretary.

Mr. Ajay Agarwal
Company Secretary

ADDRESS
HDFC House, H. T. Parekh Marg,
165-166, Backbay Reclamation, Churchgate,
Mumbai – 400 020.
PHONE
+91-22-6631 6434
FAX
+91-22- 2281 1203
MAIL
ajaya@hdfc.com

In case of non-redressal of the complaint to the investor’s satisfaction, within a reasonable time frame, the investor may approach-

Mr. V. Srinivasa Rangan
Executive Director

ADDRESS
HDFC House, H. T. Parekh Marg,
165-166, Backbay Reclamation, Churchgate,
Mumbai – 400 020.
PHONE
+91-22-6631 6532
FAX
+91-22- 2204 6758
MAIL
vsrangan@hdfc.com

In case a complaint is still not redressed to the investor's satisfaction, the investor may approach the Securities and Exchange Board of India and file their grievance through “SCORES”, the centralized online system for lodging and tracking complaints.
SCORES facility can be accessed through the weblink http://scores.gov.in.

Filing complaints on SCORES - Easy & quick

a. Register on SCORES portal
b. Mandatory details for filing complaints on SCORES:
i. Name, PAN, Address, Mobile Number, E-mail ID
c. Benefits:
i. Effective communication
ii. Speedy redressal of the grievances

For SEBI Circular dated May 30, 2022 relating to Standard Operating Procedures (SOP) for dispute resolution under the Stock Exchange arbitration mechanism for disputes between a Listed Company and/or Registrars to an Issue and Share Transfer Agents (RTAs) and its Shareholder(s)/Investor(s), Click here.