Shareholder's feedback form

Shareholder's feedback form

Dear Shareholder,
The Corporation always strives to provide timely, transparent and accurate information to its various stakeholders. It also believes that the corporate governance is not a tick box exercise but follows the same in its true sense, letter and spirit.
We shall appreciate if you could spare some time to fill up the feedback form and submit the same. This will help us further improve our services to you.
Please () wherever applicable below
1. Timely receipt of:
a. Annual Report (including Notice convening Annual General Meeting)
b. Dividend
c. Other documents/ correspondence
2. Quality, content and overall presentation of Annual Report and Notice convening Annual General Meeting.
3. Completeness, quality and relevance of information on Corporation’s website including its 'Investors' section.
4. Dissemination of material information about Corporation through various permitted mode.
5. Services rendered by Investor Services Department – in-house share transfer agent
6. Have you attended/participated in the Annual General Meeting of the Corporation.
Attended Participated yes
a. Q & A Session
b. E-Voting
c. Webcast/Video-conferencing facility
7. Have you filed any grievances/queries/complaint with regards to investor services.
Grievances Queries yes
a. Ease of filing your Grievances/Queries/Complaints
b. Turnaround time and quality of response to your Grievances / Queries/ Complaints
c. Escalation Matrix for Grievances/Queries/Complaints redressal
d. Overall experience while interacting with the Corporation’s officials for your Grievances/Queries/Complaints resolution.
8. Have you Interacted with Corporation’s officials
Interacted With Corporation yes
a. Behaviour / Hospitality
b. Quality and relevance of information
c. Accessibility/ Availability
d. Solution to queries
9. Overall Rating
Your suggestions will be placed before the Stakeholders Relationship Committee of Directors for its consideration. The Corporation is extremely grateful to you for your feedback and values your continued support and association.