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Contact Us

Investor Services Department (ISD) of the Corporation is registered with the Securities and Exchange Board of India (SEBI) as an In-House Share Transfer Agent - Category II. The ISD has established connectivity with the National Securities Depository Limited (NSDL) and Central Depository Services (India) Limited (CDSL).

The ISD offers services pertaining to share transfers, transmissions, dematerialization of shares, issue of duplicate/re-validated dividend warrants, issue of duplicate/replaced share certificates, change of address, remittance of dividend through National Electronic Clearing Service (NECS) and Direct Credit Service (DCS) and sending periodic reminders for encashment of unclaimed dividend.

 
For any assistance, please contact the following personnel of the ISD at the following address:

Housing Development Finance Corporation Ltd.
Investor Services Department,
5th Floor, Ramon House,
H. T. Parekh Marg,
169, Backbay Reclamation,
Churchgate, Mumbai – 400020

Tel Nos.: +91-22- 61413900
Fax No.: +91-22- 2414 7301

Email: investorcare@hdfc.com

Mr. Ajay Agarwal

(Company Secretary)

HDFC House, H T Parekh Marg, 165-166,
Backbay Reclamation, Churchgate,
Mumbai – 400 020.

Tel Nos.: +91-22-6631 6000
Fax No.: +91-22- 2281 1203

Email: investorcare@hdfc.com

 

Mr. Ram Gavas

(Manager - Investor Services Housing Development Finance Corporation Limited, Investor Services Department)

HDFC House, H T Parekh
Marg, 165-166
Backbay Reclamation,
Churchgate, Mumbai – 400020.

Tel No.: +91-22- 61413900

Email: investorcare@hdfc.com

Mrs. Lata K Nayak

(Manager- Investor Services Housing Development Finance Corporation Limited, Investor Services Department)

5th Floor, Ramon House,
H. T. Parekh Marg,
169, Backbay Reclamation,
Churchgate, Mumbai – 400020

Tel No.: +91-22- 61413900

Email: investorcare@hdfc.com

Essentials

To help us serve you better …
  • Quote - your Folio No. (in case of physical shares) and DP ID & Client ID (in case of dematerialized shares) in all the correspondence exchanged with the Corporation.
  • Notify - any changes in your address/bank account details - to the Investor Services Department (in case of physical shares) and to your Depository Participant (in case of dematerialized shares).
  • Contact - us immediately in case of non-receipt of share certificate(s) / annual report / dividend warrant(s) / if you want to receive notice / annual report in physical form or any other corporate benefits announced by the Corporation.
  • Nominate - any individual of your choice, especially in case you hold shares in a single name.
  • Opt - for ECS/DCS for immediate receipt of dividend and to prevent fraudulent encashment.
  • Demat - your physical share certificate(s) into electronic form.

Service Standards

HDFC is committed to provide effective and prompt service to its investors. The Investor Services Committee (ISC) has been entrusted with the responsibility of ensuring that the investors of the Corporation are serviced in accordance with the standard operating procedures and within the service standards adopted by the Corporation. Listed below are the service standards adopted by the Corporation relating to securities issued by the Corporation in respect of shares held in physical form.

Nature of Service* Through post* Over the counter
Transfer of shares 3 working days 20 minutes
Transposition of names 3 working days 20 minutes
Change of address / ECS / Bank details 3 working days 20 minutes
Registration of Nomination 3 working days 20 minutes
Issue of duplicate / re-validation of dividend warrant(s) 4 working days 20 minutes
Transmission of shares / Deletion of name 7 working days -
Split / Replacement / Consolidation of share certificate(s) 7 working days -
Dematerialization of shares 8 working days -
Rematerialization of shares 8 working days -
Release of unclaimed shares 10 working days -
Issue of duplicate share certificate(s) 30 working days -

* Subject to receipt of valid documents, its verification and receipt of requisite approvals.

Important Links

REGULATORY AUTHORITIES
National Housing Bank http://www.nhb.org.in/
Securities and Exchange Board of India http://www.sebi.gov.in/
Reserve Bank of India http://www.rbi.org.in/
Ministry of Corporate Affairs http://www.mca.gov.in
Company Law Board http://www.clb.nic.in/
Financial Intelligence Unit - India http://fiuindia.gov.in
Investor Education and Protection Fund http://iepf.gov.in/
STOCK EXCHANGES/DEPOSITORIES
Bombay Stock Exchange Limited http://www.bseindia.com/
National Stock Exchange of India Limited http://www.nseindia.com/
National Securities Depository Limited http://www.nsdl.co.in/
Central Depository Services (India) Limited http://www.cdslindia.com/